Privacy Policy

Who is responsible

MedCoord Academy operates this site and handles enquiries and newsletter signups submitted here. For privacy requests, email medcoordacademy@gmail.com.

What we collect

When you contact us, we receive your name, email address, selected topic, message, and submission time. When you join the newsletter, we receive your email address and the time of your consent. Site hosting may process technical request data needed for security and delivery. An owner signed in to the dashboard is authenticated through ChatGPT.

Please do not send patient photos, medical records, or sensitive health details through our forms.

Why we use it

We use contact details to respond to enquiries and provide support; this serves your request and our legitimate interest in operating the academy. We use newsletter emails only for academy resource updates with your consent. You can withdraw newsletter consent at any time using the unsubscribe form on our homepage or by writing to us. We may retain limited records where needed to meet legal obligations or resolve a dispute.

Sharing and security

Our site hosting and storage providers process information on our behalf to run the site and protect it. We do not sell contact or subscriber information. We do not collect payment card details through these forms. Following a social media link takes you to that platform, whose privacy practices apply there. Access to saved enquiries and signups is restricted to the academy owner.

How long we keep it

We keep enquiries while needed to answer and follow up, then review them for deletion unless a legal reason requires longer retention. We keep newsletter addresses until you withdraw consent or the list is no longer needed. Technical records are retained according to the hosting provider’s operating and security practices.

Your choices and rights

You may ask to access, correct, or delete information you provided, object to or restrict certain use, or withdraw newsletter consent, subject to applicable law. Email medcoordacademy@gmail.com with your request; we may need to verify your identity. You may also contact the relevant data protection authority if you believe your rights have been infringed.

International processing and updates

Service providers may process data outside your country. Where law requires it, we use appropriate safeguards. We will update this notice when our practices change and show the new effective date here. Our forms do not use marketing cookies or third-party analytics.